Skip to content
Shipping Policy
- Thanks for shopping at www.thedecorodisha.com
- All prices listed in TheDecorOdisha are generally Inclusive of shipping. If additional shipping charges are to be levied by the Supplier/Manufacturer/Authorized Dealer which requires additional heavy transportation services which are solely based on the size of the order, the same will be informed prior to shipment.
- TheDecorOdisha.com shall ensure the timely delivery of the order placed on the marketplace, which may take 5-7 days after successful payment. However, it does not guarantee the exact or timely delivery of the products purchased, since products are directly shipped from the Supplier/Manufacturer/Authorized Dealer and The Decor Odisha does not hold any control or responsibility over shipping.
- Customer is solely responsible for paying the additional shipping costs if any.
- Your shipment may contain the documents:
- Copy of the Order invoice (Original copy can be downloaded from your account profile and copy would be sent to your email id)
- Copy of the Delivery note (Quantities has to be checked on the time of delivery, Any missing quantities should be raised immediately to www.thedecorodisha.com)
- User manual if any provided by the manufacturer.
- Material Test Certificates, if any provided by the manufacturer.
- Installation Manuals, if any provided by the manufacturer.
- Warranty Cards, if any provided by the manufacturer.
- You can track the order status online on TheDecorOdisha, provided that the shipment/logistics providers has the ability to provide the same information. You may contact support@thedecorodisha.com or call us to know the status of your order.
- TheDecorOdisha reserves the right to withhold/ cancel the order without delivery without giving any reason.
- Orders once processed and the material has be shipped by the manufacturer, cannot be returned for clarifications the customer can reach us on support.
